Accessibility Statement

Covey (payquail.com) is a payment-confirmation tool for restaurants, including a Zelle confirmation widget and live order tracking. We want everyone to be able to use it.

1. Our commitment to accessibility

We are committed to making Covey usable by as many people as possible, including people who use assistive technologies such as screen readers, screen magnifiers, voice control, and keyboard-only navigation. Accessibility is part of how we design, build, and review the product, not an afterthought. We treat it as an ongoing responsibility and work to improve it over time.

2. Conformance status

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. WCAG 2.1 AA is the standard most commonly referenced in connection with the Americans with Disabilities Act (ADA), and it is also the technical basis for Section 508 of the Rehabilitation Act, which applies to U.S. federal agencies (referenced here for context).

Covey is currently partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that most of the product meets the standard, but some parts may not yet fully conform. We describe the known gaps below and are actively working to close them.

3. Measures we take

To support accessibility, we work to:

• Use semantic HTML (proper headings, landmarks, lists, and buttons) so structure is conveyed to assistive technology.
• Support keyboard operability, so interactive elements can be reached and used without a mouse, with a clearly visible focus indicator.
• Maintain readable color contrast for body text and interface elements.
• Provide responsive reflow, so content adapts to small screens and zoom without loss of information or horizontal scrolling where avoidable.
• Provide text alternatives for meaningful images and icons.
• Respect reduced-motion preferences and avoid unnecessary or distracting animation.
• Add labels and ARIA attributes where native semantics are not sufficient, so form fields and dynamic content are understandable.

4. Known limitations

Despite our efforts, some parts of Covey may not yet be fully optimized for every assistive technology:

• Live order and status updates. An order’s status can change in real time (for example, from received to confirmed). These dynamic updates may not always be announced clearly or promptly by every screen reader.
• The embedded Zelle confirmation widget. Because it is an embedded component, its labeling and focus behavior may not be fully optimized in every browser and assistive-technology combination.
• Confirmation screenshots and bank-email content. Where a payment confirmation is shown from an image or a forwarded bank message, the underlying text alternative may be incomplete.

5. Feedback & contact

We welcome your feedback on the accessibility of Covey. If you encounter a barrier, or you need information provided in a different format, please tell us:

Email: austin@payquail.com

Please describe the problem, the page or feature involved, and the assistive technology or browser you were using, if you can. We will make a reasonable effort to respond promptly and to provide the information you need in an alternative, accessible format on request.

6. Assessment approach

Covey assesses its accessibility primarily through self-evaluation and ongoing internal review during design and development. This includes keyboard testing, checking with assistive technology where practical, and reviewing color contrast and page structure. We revisit this as the product changes and incorporate feedback we receive from users.

7. Date

Last reviewed: June 2, 2026.

8. About this statement

This statement is provided in good faith and for transparency about our accessibility efforts. It is not a warranty, guarantee, or legal advice, and it does not create any legal obligation beyond applicable law.